Consistency Model

We work with our clients on the design, control and optimisation of supporting business processes. To achieve this, we use the Quality On-Line Consistency Model. The model enables companies to view supporting working processes from an organisation-wide perspective and helps improve their powers of innovation.

With its unique vision, Quality On-Line played a pioneering role in the 1990s in the process-oriented approach to document management. Now, some 10 years later, Quality On-Line has grown to become a leading specialist in information systems for quality management, risk management, complaint handling and security. We offer solutions for a sustainable and organisation-wide streamlining of supportive company processes for audit management, incident management, document management and complaint management. 

Quality On-Line project approach

For the implementation of our applications with clients, we use the Quality On-Line project approach. Implementations are carried out by our project leaders and consultants. By clearly portraying the desired result from the very first step, our clients are assured on delivery of a system that matches their specific situation and company objectives.

Cooperation with clients

In our product development we work closely together with our clients. We create a variety of opportunities to exchange feedback and new ideas. For example by organising User Group Meetings and the annual User Conference. Feedback from clients, augmented by current market trends and new technical possibilities make an indispensable contribution to our product development.   

International customer base

Thanks to our unique multi-site solutions we are proud to number leading international customers in our client base. Some of the pre-eminent companies using Quality On-Line software are KPN, Nutreco, Royal Vopak, Air Liquide, SelektMail Nederland and NedTrain.