Document & Content Management

Quality Online Document & Content Management (QOL|DCM)

QOL|DCM establishes one source for all your documents and content and makes it available throughout your organization as a utility service. All document management processes are streamlined and, where appropriate, automated, freeing your workforce to concentrate on non-administrative or core work.

Automation and Streamlining

QOL|DCM provides document management capabilities for automating and streamlining key business processes, workflows and controls. Relieving your team of routine administration around routing, monitoring, and notifications and enabling them with readily accessible information will win significant improvements in operational efficiency.

In addition, processes for periodic reviewing, updating and filing of documents can also be fully streamlined and controlled. The application enables consistent and dependable tracking of all content throughout its lifespan, from the creation, review, and approval stages through to management, distribution, and archiving. 

Customization

QOL|DCM provides for extensive customization, ranging from adjustments for specific industries and corporate branding, to creating local knowledge resources from, for example, customized queries. Although control is centralized, multi-level user groups are empowered to make contributions to all forms of documents and records, regardless of language or location. Full integration with all types of legacy software, and support for multi-domain searchability and reporting, means that non-IT specialists can customize their own informational  requirements.

Continuous compliance

QOL|DCM achieves logical and efficient work methodologies by pre-establishing document types and their corresponding process plans. With QOL|DCM, Continuous Compliance and a permanent 'In Control' situation can be achieved and maintained with periodic reviews of centrally-managed processes, and an open culture for innovative proposals from frontline workers.

Reporting

QOL|DCM powers quick and well-informed decisions by linking decision makers with business-critical information in real-time. QOL|DCM provides user-customizable reports on  process status and detailed information about document-specific workflows, including task priority and incomplete tasks. QOL|DCM functionality covers periodic, self-generating and user-customized reporting to facilitate constant process monitoring, particularly in relation to KPIs that are often critical for safety, compliance or 'In Control' situations.

Key Features

• Templates for every type of document
• Support for an unlimited amount of multi-domain applications
• Improved, more intuitive user experience, including: new, logical folder structure; faster (Ajax-powered) page-refresh rates; process mapping for graphical navigation and access to data stores; and, right-click context menu short cuts.
•  A per-template Form Editor for local (including multilingual) customization
• Folder structure and archive functionality for local regulation
• View Editor manages rights/roles-based access
• User-dependent visibility, oversight and control of documents
• Cross-domain archiving and (fine-filtered) searchability
• Query customization, re-use, and archiving
• Scenario-based archiving
• PDA integration
• Low-cost use and maintenance; does not require specialist IT knowledge

Cases:

International seed producer Syngenta uses Quality Online for its quality management
Read Syngenta