Corporate Supplier Portal
Outsourcing substantial parts of the production and service process is the norm for many organizations. However, this requires a good supplier management. It is also necessary to ensure that the performance of suppliers does not have a negative impact on business performance. This requires an assessment in terms of product/ service delivery and supplier management.
Quality Online has expertise in this area, both by providing off-the-shelf QOL solutions as well as specific consulting and development, to meet the corporate demands for supplier assessment.
Key features:
- One central place to manage all supplier related information
- Reduces workload through self-service function (supplier manages his own data)
- Provides insight into performance of suppliers
- Contributes to a better supplier selection
- Promotes a diversity policy
- Includes CSR aspects in its assessment
Strong support of supplier management
Managing a large number of global suppliers can be a huge undertaking. The outsourcing of some administrative tasks, such as making suppliers responsible for keeping their own corporate information up-to-date of, will be very effective. The Quality Online Audit & Assessment Management Online (QOL|AAM) solution provides the framework for creating, distributing and processing supplier self-assessments. Suppliers log into your corporate portal to complete questionnaires, after which the score is automatically calculated and e evaluated by your staff.
Product or service issues
Using the same supplier portal as previously mentioned, any product or service issue that is related to the supplier is collected and processed. Incident Report Management (QOL|IRM) is the perfect solution to support the handling and communication process with the supplier. The follow-up and corrective actions are internally verified for proper completion. The supplier portal provides a seamless interface between the organization and its suppliers.
Local control
The results of the supplier self-assessments and audits are translated into local control objectives and control measures. After which, local inspectors can focus on the assessment of discrepancies and to discuss the improvement plans or to take other measures.