Document
The creation, management and distribution of business-critical documents and information
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Incident
The recording, handling and evaluation of incidents, accidents and other reports
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Audit
Planning, preparation, execution and analysis of audits. Input for improvement management
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Complaint
Entry, processing, follow-up and analysis of internal and external complaints
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Enterprise
Total solution for quality, safety, risk management and compliance
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Intelligent organisation
Our products help create a smart, efficient and innovative organisation. An organisation where people communicate effectively, share ideas and learn from each other. An organisation that enables people to get the best from their own performance.
Consistency Model
Every Quality On-Line project has the consistency model at its core. This model is designed to harness the power of consistent working processes and it ensures that your concrete organisational objectives are translated into clear working processes. The model comprises process modelling, process control and natural process innovation. It ensures optimum deployment of the available expert knowledge within the organisation. The result? Consistent and clear working processes across the organisation that pave the way for faster, better and thus more efficient working.
Generic process control
The technology that makes this possible is part of the Enterprise Application Platform. This platform contains all the generic control elements that support the processes, for example:
- Flexible templates for entering information
- Classifying, saving and retrieving information
- Configurable process management, including rights and roles
- Planning, preparing, executing and recording actions
- Configurable e-mail notifications about actions
- Ongoing insight into the status of processes
- Analysis and reporting possibilities
- Convenient and simple management of users and metadata
Java technology
Quality On-Line uses Java technology for developing the software. This technology guarantees undisturbed use of the software in any company network. All Quality On-Line applications are web-based and can be approached from any workstation. Users work via an intranet or an extranet in a familiar browser environment.
Hosting
In addition to installation on the client's network, Quality On-Line also offers the possibility of hosting the application, or having it hosted. This will save you the costs of system administration, hardware and backing up the applications.